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Customer Service
We are dedicated to providing our customers with an outstanding level of service, knowledge and assistance. We strive to exceed your expectations whenever possible.
Contacting shopurbangarden.com
You may contact us by email at customerservice@shopurbangarden.com any time, or by phone Monday through Friday, 9:00 AM to 5:00 PM Pacific Time, at 707-318-7985. For specific questions, or to inquire about an order, please use the Contact Form.
Return Policy
We want you to be completely satisfied with your purchase. All of our merchandise, including seeds, is 100% guaranteed. If you are not completely satisfied, we will exchange the item(s), issue a credit, or refund the purchase price, whichever you prefer, within 90 days of receipt.
Please contact us for specific instructions on returning your purchase.
Track Your Order
Checking the status of your order is simple. Visit the Order Status page to track your order.
Shipping Information
Shopurbangarden.com offers a variety of shipping options. For specific information, visit the Shipping Info page.
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